Due to significant costs increases from Microsoft Azure, we need to make some changes to the data retention period on Mailmaster. Traditionally, the platform retains data at a default setting of 6 months and can be reduced in the settings to as little as 1 month. Reports can be downloaded/exported manually or automatically retrieved using … Read more
Notes dated 15-10-2025 Release due 26-10-2025 Release includes row count added to daily file report, user management view can be restricted to active users only, block customer button can be optional and tag processors can now unassigned agents after processing
From April 1st 2025, mobile networks are increasing prices by between 5-7% and these have been accompanied with recent increases in cloud data costs. As a business, we have taken steps to shield our customers, including keeping our operational costs as low as possible. As a result of these efforts, our SMS services pricing will … Read more
We are making changes to the options available for our outgoing API authentication, and as part of this change, we are consolidating and standardising all authentication. Both the identification API and the library response API will be using “Bearer” as the authentication scheme rather than “bearer” from approximately 6am on the 31st of March. We … Read more